Software support
You can contact our software support whenever you need help using our software. We are happy to assist you with:
- Questions related to software use
- Technical guidance regarding software performance
- Login issues and user account assistance
- Error messages and problem troubleshooting
- Questions about user rights and roles
Contact details for software support
Below you can find contact details for our product-specific support teams. Our support is available on weekdays from 8 AM to 4 PM (EET).
- Ultima (ERP): sovellustuki@admicom.fi
Urgent support requests: +358 44 433 3200 - Vision: support@kotopro.fi
Urgent support requests: +358 9 251 27720 - Project management solutions & Bauhub: tuki@tocoman.com
Urgent support requests: +358 20 742 0206 - Flex (ERP): tuki@hillava.com
- Trackinno: support@trackinno.com
- Accounting services: ttpalvelut@admicom.fi (weekdays from 9 AM to 3 PM)
Accounting services
Our accounting experts are here to support you. If you already have a contract for Admicom’s accounting services, kindly reach out to your designated contact person. In general matters, please contact us: ttpalvelut@admicom.fi.
Invoicing
You can contact our invoicing support whenever you have questions about invoices or payments. We are happy to help with:
- Questions related to invoicing
- Payments and credit notes
- Changes to billing details (e.g. address, billing method)
laskutus@admicom.fi
+358 44 433 3818
You can reach us on weekdays from 9 AM to 3 PM (EET).
Training and development
Contact us when you want to develop your software skills or learn more about new features. We are happy to assist you with:
- Training sessions and usage tips
- Efficient use of the software
- Demonstrations of new features
You can reach us on weekdays from 8 AM to 4 PM (EET).
Your contact person
You can reach out to your customer representative whenever your matter concerns our cooperation or contract details. We are happy to assist you with:
- Contract updates
- Acquiring new software or services
- Claims and other commercial matters